Review Management Services

Turn your customers into a marketing engine
with our Review Management Services.

85% of customers trust online reviews as much as personal recommendations. Does your business gain enough new positive reviews every month? Do you have happy customers? Swarm Digital offers Review Management Services as part of our Search Engine Optimization (SEO) strategy.

When you order Review Management Services from Swarm, you get all of the benefits and features listed on this page, and a lot more. Review Management is offered as an add-on service. Everything is managed from a 24/7 online dashboard, and by working with your project manager.

Review Management

This feature gives you the ability to collect, read, and respond to customer reviews all from one easy-to-use dashboard. No more logging in to Google, Facebook, Yelp, and all the other sites that contain reviews about your business. You can manage them all from one spot.

Recent Results for Swarm Digital Review Management Clients:

0 %
increase in
organic traffic
0 +
new 5-star reviews
on Google
0 %
decrease in cost
per acquisition
0 %
Review-request acceptance rate

Review Acquisition

This feature allows you to use automated text and email services to gain positive reviews from your customers. Our system will send your customers a text, an email, or both encouraging them to leave a positive review. You can set up the rules however you want. You can send requests manually, or you can use the automation rules. You can even tie this process directly into your Point-of-Sale system. If you need more positive reviews, then you need this Review Acquisition feature.

Why Swarm Digital?

We have a portfolio of happy clients that are currently receiving Review Management Service as part of their Search Engine Marketing (SEM) campaign. One of our review management experts will become your project manager and assist you every step of the way.

Negative Review Suppression

Our service prevents negative reviews from making it on to the Internet. If a customer using this system indicates that they had a bad experience we direct them to your customer service department, not the review site. This gives you a chance to solve the problem and prevents the negative review.

What if the negative review is already online? Can you remove it? Most likely not. The best way to remove a negative review is to communicate with the individual that left the review and persuade them to remove it. We understand that this is not always possible. In cases where negative reviews need to be suppressed, one of the most effective ways to do this is to gain many more positive reviews.

Business Listing Management

This feature makes sure that (A) relevant websites list your business, and (B) the websites that do list your business are listing accurate information. 

There are certain facts about your business that are critically important to customers searching for you online: business name, location, contact information, services, hours of operation, specials, and more …

Websites like Google, Bing, Facebook, Yelp, Amazon Alexa, Ezdoctor, Justia, and dozens more scrape the Internet for business information and then list it. We make sure it’s accurate, and you can manage them all from one simple-to-use dashboard.

Don’t see your scenario here? Contact us right now and let’s talk.

How to order Review Management Services

The first step is to schedule a free consultation with one of our SEO Experts:

If you’re interested in Review Management services the first step is to schedule a 15-minute free consultation. This starts the process. We will use this opportunity to learn more about your goals and answer your questions.